Reviews
I went in for an estimate and Isaiah was very professional and patient. He went over everything with me thoroughly in a calm manner. I definitely recommend this place! I appreciate the friendly staff and professionalism.
Let me put it this way, I'd choose the employees / People I met there as friends I could rely on. Seriously, they spoke with me at my level of understanding - very very high because I've been a car guy and mechanical engineer for over 5 decades ! Damn !
And friendly too. It was clear they enjoyed my high level questions because I was considering rebuilding a wonderful car that had been totaled by my insurance company. Kirby actually actively tried to get insurance company to reconsider. Insurance company played along and Kirby disassembled and tested more and more of our complex car. I think the insurance company had them attack the issue three different times and ways and Kirby guys were just plain happy to work with me and insurance.
Car remained totaled. (MERCURY insurance gets a bad rap often, but our experiences have been excellent btw.)
Drat. It's somehow very obvious that KIRBY has a really real and delightful company culture that cares for people and enjoys the car industry !
I will definitely check out their new and used car sales dealerships !
And friendly too. It was clear they enjoyed my high level questions because I was considering rebuilding a wonderful car that had been totaled by my insurance company. Kirby actually actively tried to get insurance company to reconsider. Insurance company played along and Kirby disassembled and tested more and more of our complex car. I think the insurance company had them attack the issue three different times and ways and Kirby guys were just plain happy to work with me and insurance.
Car remained totaled. (MERCURY insurance gets a bad rap often, but our experiences have been excellent btw.)
Drat. It's somehow very obvious that KIRBY has a really real and delightful company culture that cares for people and enjoys the car industry !
I will definitely check out their new and used car sales dealerships !
Isiah is amazing! He is so patient and kind, which I really value when I am stressed out about my car. I would definitely come back!
Isaiah O'Campo took awesome care of us. He was honest, Very good at communicating all stages of the repair. I would highly recommend Kirby Collision for any bodywork. We own a 2023 EV6. They replaced our endgate and matched the paint perfectly. I t was washed and super clean when we picked it up!
My Subaru was hit & I took it to this shop, I've been dealing with Mike and he is amazing. He has made sure my car is put together with all new parts. It's been stressful dealing with the insurance company but Mike is knowledgeable and made sure the process with him was easy! I highly recommend him and would go nowhere else if I ever needed a shop to repair my car in the future!!! Ask for Mike!!!
Isaiah is wonderful! Very quick service, and super friendly! I scratched the side of my car and he was able to quickly buff and paint the scratch.
GOOGLE REVIEWS
Kirby Collision Center
6424 Auto Center Dr, Ventura
- Mike was very communticave about my vehicle kept me updated from start to finish. Worked with the other person's insurance company so I didnt have to do anymore haggling when they didnt give much $$ up front. They do all the work once … More the car is in their care. My vehicle looks brand new again no more damage. It is 2 toned as it has fresh white paint now in the fixed area but that's not thier fault ha my car is 8 years old. I would definitely go back here for any collision work. Thanks guys!
- I got in a collision and the back of the car needed to be fully replaced. I just got my car back and everything looks amazing! I appreciate everyone that worked on the car and for it looking brand new again, thank you so much!
- On Friday, May 9th, my daughter and I visited the dealership and ended up leasing a new vehicle (the Kia K4) after trading in our 2016 Kia Optima. Sales Consultant Trevor Payne was very helpful, knowledgeable, and went above and beyond … More to make the experience as smooth as possible. The service we received from Finance Manager David Kim was outstanding as well and made dealing with all the paperwork effortless. It is such a cliche to say that a business treats you like family, but honestly the staff at Kirby Kia of Ventura really do just that. I have never felt like just another customer.
This is the fourth car I have purchased from Kirby Kia. They really make it nearly impossible for me to consider taking my business anywhere else. - We needed some front bumper repairs. From the initial estimate to the final result we found the service to be excellent. Repairs were completed much quicker than expected and the car looked beautiful! Thank you!
- My husband and I came in today looking for a preowned vehicle and we met Bobby. He was so helpful in showing us options and talking us through our family’s needs. He Incredibly wonderful to work. Definitely ask for him if you’re looking … More for a new or pre owned vehicle he will make you feel like part of his family! .
- Isaiah is wonderful! Very quick service, and super friendly!
- Brought my 2024 Subaru Crosstrek for scratches on the side (garage encounter). Eddie Banos (asst manager) was personable, professional, and totally resolved the problem with no charge! I had tried a few rubbing compounds that were highly … More rated but were ineffective. I highly recommend the Kirby Body shop and especially Mr. Banos!
- Let me start by saying that I drove about an hour from my house to have my car repaired here. I own a Subaru and per Subarus website, this center is certified Subaru of America for collision repairs. I also work for AAA and many of our … More customers have great things to say about this body shop. Hands down, best decision made. These guys brought my car back to brand new! The paint match is impeccable. Eddy and his team really have their stuff down and it shows! I insure with Progressive, but these guys gave me AAA quality work!! It's no wonder why it's a AAA approved shop. I am beyond impressed with how much my expectations were exceeded during the entire process. 1000 percent recommend, I would make the drive again if I had to!
- My experience with Kirby Collision Center was phenomenal. I reached out to this place after a car accident and received the best customer service I could ever ask for. Eddie was my point of contact; he answered ALL my calls with grace, … More kindness, and patience. Eddie answered all my questions like he genuinely cared about his customers, and most importantly, he delivered on every promise he made.
Thank you, Eddie, you are truly amazing. - I am so happy I decided to take my car to Kirby to get fixed! The entire staff is awesome, friendly and funny! They got my car done quickly and it looks flawless. They even cleaned my car inside and out when it was done. I highly recommend … More Kirby Collision Center, they will take of you.
- My experience at the Kirby Collision Center was comforting, and I felt like a priority to the entire Kirby Body Shop crew.
Eddie Banos, called me and carefully explained the process frequently and kept me informed with kind and patient … More communication.
Eddie and the Kirby Collision Center staff kept me at ease throughout the experience and they surpassed my expectations in many ways.
My Kia Seltos was restored perfectly and is as good as new, again. I am very happy and sincerely thankful.
Every time something came up they knew the right answer. It made the experience as easy as can be-- I recommend the Kirby Auto Group 100% ⭐️⭐️⭐️⭐️⭐️ - They did a great job fixing my door.
- Ask for Mike! I’ve had two separate services here and both were seamless and well done!!!
-
A big thank you to Mike today!! I went in for scratches on my car door and Mike went above and beyond helping me. I know where I’m taking my car next time I’m in need. Thanks again Mike! -
Amazing place they took good care of my car and after they were done it looked brand new. So of the best color matching ive seen. - The service department the best
- Attentive and listened did a great job on my car and in the process of taking it back to get a couple a little things finished... all in all less problematic than most places I've used
-
My husband and I have been coming to Kirby collision center for a few years now and we are always happy with the quality of work and the costumer service great management ozzy and he’s staff are always very professional when life happens … More to your vehicles Kirby collision center has your back!!! - Great service. I had instant assistance from the moment I entered. Ozzie was my service person and the guys are super quick to attend to every last detail. Recieved my car back about a week later all pretty looking again. The young … More woman who hit our car didn't speak a word of English, so somebody should have told her that a green card is not a driver's license. Needless to say, the people at kirby were very calming and reassuring that I was in good hands. Thank you AAA and all the journey reviews which said nothing but good things which are obviously true. Thanks guys.
- I went in to have my car fixed from an accident and they took really good care of me. Got my car ready way faster than originally estimated and did a great job. Mike was very professional and friendly. Thank you!
- I have been driving for several years and have had to deal with a lot of body shops, even those recommended by AAA, and they have all been a nightmare, but this time, thanks to Kirby's business manager, Scott Ferguson, I am very pleased … More to report that it was the most effortless experience I have had in a very long time he took care of all my cars needs, including one of my cars that did not go through insurance giving me a very reasonable rate. Both cars look like new and I've never had someone take such good care of me before, calling me and letting me know about the progress of the repairs so I never had to wonder what was going on. I would recommend that everyone go to Kirby Auto Collision, they will make your life as stress free as one can expect when it comes to auto repairs.
- The staff was very professional and the repairs from start to finish went very smooth. My Toyota looks great and the quality looks like new. I am recommending them to all my friends!
